Continuous AI agent auditing for GoHighLevel and Retell AI Voice and Text agents — every call, every SMS thread, scored against your prompt, SOPs, and Knowledge Base, with violations flagged in real time.
A single test call before launch is a safety net with holes in it. Real AI agent auditing means scoring every conversation your agent has — Voice or Text — against your defined standards, every single time.
DriftFindrAI applies your SOP rules, your agent prompt, and your Knowledge Base to each transcript automatically. No manual review. No sampling. No hoping you catch the bad ones.
Every inbound call handled by your GHL-native Voice AI agent is transcribed and run through your full SOP ruleset automatically — catching off-script claims, missing qualification steps, and booking errors before your client sees them.
Retell AI powers some of the most advanced voice agents in the GHL ecosystem. DriftFindrAI connects natively to Retell, pulls every call transcript, and audits it against your prompt, SOPs, and Knowledge Base files automatically.
GHL Conversation AI SMS threads are audited turn by turn — not just the last message. Context drift, mid-thread SOP deviations, and knowledge errors inside long threads are all caught and scored.
Retell AI's text and SMS agents are fully supported. DriftFindrAI audits every Retell SMS conversation thread with the same rigour as voice — multi-turn scoring, SOP compliance checks, and Knowledge Base accuracy validation.
All four agent types audited from a single dashboard — one login, one report, zero gaps.
From agent connection to branded client report — the complete audit workflow in four steps.
Link your GHL Conversation AI account or your Retell AI agent. DriftFindrAI pulls transcripts automatically after every conversation. No exports, no uploads.
Paste your agent prompt. Set SOP scoring criteria — required phrases, forbidden language, qualification steps. Connect your Knowledge Base directly for factual accuracy checks.
Every conversation is scored across all four audit dimensions within minutes of completion. Critical violations fire instant email alerts to your agency. Nothing waits for your review queue.
Enterprise: Generate branded PDF audit reports showing conversation scores, SOP pass rates, violations detected and resolved, and booking accuracy. Turn your QA into a client retention asset.
The agency value isn't just in catching violations — it's in proving you caught them. Enterprise plan users get branded PDF audit reports that turn raw conversation data into client-facing proof-of-performance.
Show your clients what their agent's SOP compliance rate is week over week. Show them the violations you fixed before they caused damage. Make "my AI is working great" a data statement, not a hope.
Get Enterprise — Includes Reports →Full AI agent auditing for GHL Voice, GHL Text, Retell Voice, and Retell SMS agents — on every plan. 7-day free trial included.
No long-term contracts. Cancel anytime. Auditing starts the moment you connect your first agent.
We take security seriously and build DriftFindrAI with practical safeguards designed to protect customer data, account access, and platform integrity.
AI agent auditing means automatically reviewing every conversation your GHL or Retell AI agent has — not just sampling, not just pre-launch testing, but every single interaction scored against your prompt, SOP rules, and Knowledge Base. DriftFindrAI does this continuously for all four agent types: GHL Voice, GHL Conversation AI (SMS/Text), Retell AI Voice, and Retell AI SMS — so you have a permanent scored record of every agent's performance across every channel.
Testing happens before launch — synthetic conversations designed to catch issues before real leads interact with your agent. Auditing happens during and after live deployment — every real conversation scored automatically. DriftFindrAI does both: synthetic pre-launch testing (150–300 min/mo included on all plans) and continuous live conversation auditing. Think of testing as quality assurance before launch, and auditing as the ongoing quality standard after it.
Yes — all four agent types, from one dashboard. DriftFindrAI audits GHL Voice agents, GHL Conversation AI SMS agents, Retell AI Voice agents, and Retell AI SMS/text agents. Each has its own dedicated audit flow and transcript format, but every scored result, violation alert, and client report is managed from a single unified dashboard. No platform-hopping, no blind spots.
You can define required opening greetings, mandatory qualification questions the agent must ask, forbidden phrases or guarantee language, required disclaimers, escalation triggers (e.g., when to offer a human), and outcome expectations (e.g., "must confirm appointment before ending call"). All rules are entered directly in the DriftFindrAI platform — no file uploads or code required — and applied automatically to every audited conversation.
Yes. For GHL Conversation AI agents, DriftFindrAI connects directly to your GHL Knowledge Base and cross-references agent responses against it during auditing. For Retell AI agents, you can upload Knowledge Base files directly to DriftFindrAI. This means factual hallucinations — wrong service descriptions, incorrect hours, pricing errors — get caught at the audit layer rather than in client complaints.
Yes — on the Enterprise plan. DriftFindrAI generates branded PDF performance audit reports with your agency's logo and domain. These reports show clients their agent's SOP compliance score over time, violations detected and resolved, booking verification rates, and workflow accuracy. It's one of the most powerful client retention tools an AI agency can have: proof that your quality control actually works.
BYOK stands for "Bring Your Own Key" — specifically, your own OpenAI API key. DriftFindrAI uses OpenAI's models to score and analyze conversation transcripts during auditing. By using your own key, you pay token costs directly to OpenAI at base rates with no DriftFindrAI markup. This keeps auditing costs transparent and scalable as your agency handles more agents and more conversations.